Table 6. Needs and insights of design suggestion.

Needs Insight
Difficulties when ordering food through applications due to insufficient knowledge of Korean Using English, the official language of the world, to facilitate food ordering.
No information on allergies Allergy information can be added.
Does not provide nutritional information Nutritional information can be added.
Difficulty finding the indication of the country of origin of the ingredient at the bottom of the interface Checking the location of the place of origin mark by moving it to the top of the menu order window.
Difficulty judging spiciness levels due to different expressions of spiciness in each restaurant Providing spiciness indicators to the application’s own system.
Difficulties in choosing food due to dietary or religious restrictions Providing a variety by adding dietary restrictions menu display such as vegan and halal food.